Introduction

Once you have set up your ISO 9001 Quality System you will need to perform internal audits. This
shows how the system is working and how you can improve it continually. This workshop provides
the information on how to prepare an audit plan, conduct opening meetings, auditing techniques, how
to find objective evidence and how to raise non conforming reports and to take follow up actions.

Objectives

• To provide knowledge on audit techniques based on ISO 19011 standard
• To develop qualified Internal Auditors
• To support organizations for implementing effective Quality Management System by conducting Internal Audits

For Whom

For personnel who will conduct, manage and participate in internal quality audits and also for those
who seek certification/ registration of their companies against ISO 9001 :2015 Standard

Course Content

• Overview of ISO 9000 Standards
• Requirement of Quality Management System as per ISO 9001 :2015 standards
• Use of ISO 19011 Standards in Quality Auditing
• Planning and Scheduling Audits
• Audit Checklists and Performing the Audit
• Reporting Audit Results and Follow-up Activities
• Skills of the Quality Auditor