Introduction

With continuous improvement and Total Quality Management becoming increasingly important,
there's an urgent need to build quality into every management decision. Significant progress can be
made towards solving company problems and improving the quality of goods and services by using
Statistical Process Control (SPC), Sampling Techniques and Inspection. This workshop gives
participants the tools and problem solving techniques to improve the quality and productivity of your
organizations products and services. These tools and techniques give every team member of your
organization the power to better manage and improve your Products, Processes and Services.

Objectives

• To provide the necessary knowledge on statistical process control techniques in improving processes to achieve optimum productivity
• To impart knowledge on scientific sampling techniques and Inspection

For Whom

Managers, Executives and Supervisors who need to know the application of statistical techniques in
their Quality Management System. Those who need a better understanding of sampling techniques
and anyone who needs to know "What, How and Why" of sampling techniques.

Course Content

• Concepts of Variation
• Data Collection and Summarization
• Basic Statistical Distributions
• Histogram Analysis
• Control Charts
• Process Capability Studies
• Sampling Inspection
• Acceptance Sampling
• Bulk Sampling