Introduction

"When teamwork kicks in, nobody can beat you". Whether it's two people, a department, or an
organization, teams are the means by which great things get done. Unfortunately, not all work groups
exhibit teamwork. So, how can groups develop this sense of community and cohesiveness? When
and how does teamwork kick in? The key is effective teamwork training. This course will show the
delegates the basics of teamwork and problem solving. The course will ensure that all team members
have a unified approach to problem solving. Although this effort appears simple, unless delegates
have the same approach, there will be undue waste of time since employees cannot agree on a
common method of problem solving. The course shows how the 7 QC Tools are used in problem
solving through Quality Circles.

Objectives

• To impart knowledge on teamwork and Quality Circles
• To promote total employee participation through teamwork and Quality Circles
• To facilitate organizations for effective problem solving techniques
• To support organizations to improve Productivity and Quality

For Whom

Supervisors and Operatives

Course Content

• Teamwork
• Concept of Quality Circles
• Application of Seven Tools of Quality Control
• Problem Solving through Quality Circles
• Assignments