Introduction

This is a comprehensive and interactive training programme that teaches how to use this New Seven Quality Management Tools (N7). The New Seven Quality Management Tools (N7) are collectively used by organizations to make better decisions and implement new solutions effectively. When used as individually, these tools provide a systematic and organized way of assessing ideas and making decisions.

Objectives

• To impart knowledge on New Seven Quality Management Tools (N7)
• To facilitate organizations for effective problem solving and planning techniques
• To enhance employee participation in Quality and productivity improvement

Course Content

• Basic concepts of Quality and Total Quality Management
• New Seven Quality Management Tools
• Assignments and Practical sessions